Privacy Policy

LanaVita Textiles ("we," "us," "our") is committed to protecting the privacy and data protection rights of all users and visitors of our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our site, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect
We may collect and process the following types of personal data from users of our site:
- Contact information such as name, address, phone number, and email address when voluntarily submitted for inquiries or service requests.
- Business information for clients and partners relevant to wool textile production, custom solutions, and distribution agreements.
- Usage data including IP addresses, browser type, operating system, and browsing behavior on our site to improve user experience and ensure security.
- Any information you provide through forms or communications on the platform.

Use of Personal Data
Your personal data is collected and used for the following purposes only:
- To provide and manage our services, including wool yarn manufacturing, dyeing and finishing, quality control, and export arrangements.
- To respond to inquiries, requests, or other communication.
- To comply with legal and regulatory requirements.
- To improve and customize the content, layout, and functionality of our platform.
- To ensure the security of our site and protect against unauthorized access or attacks.

Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent where obtained.
- Performance of a contract with you or a third party.
- Compliance with a legal obligation.
- Legitimate interests pursued by us, such as improving services and maintaining security, balanced against your rights and freedoms.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. Personal information may be shared only under the following circumstances:
- With trusted service providers who process data on our behalf under strict confidentiality agreements.
- When required by law or governmental authority.
- In connection with business transfers, mergers, or acquisitions, where a confidentiality obligation applies.

Data Retention
We retain personal data only as long as necessary to fulfill the purposes stated in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Your Rights
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:
- Right to access the information we hold about you.
- Right to correct inaccurate or incomplete data.
- Right to request erasure of your data in certain circumstances.
- Right to restrict or object to processing.
- Right to data portability where applicable.
- Right to withdraw consent at any time without affecting the lawfulness of prior processing.
- Right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

International Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your information as required by applicable laws.

Cookies and Tracking Technologies
Our online platform may use cookies and similar technologies to enhance user experience and gather analytical data about site usage. You can manage cookie preferences through your browser settings.

Children’s Privacy
Our site is not intended for children under the age of 16. We do not knowingly collect personal data from minors without parental consent.

Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, you may contact LanaVita Textiles at the following address:
LanaVita Textiles
45 Via Torino, 3rd Floor,
Florence, Tuscany, 50123, Italy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our data processing practices. Significant changes will be communicated appropriately. We encourage you to review this policy periodically.